🛡️ Responsible Gaming Policy

A safe and responsible gaming experience at 288sb

Game for the fun of it — we are here for you. At 288sb, your safety and well-being are our top priority.

Gaming is for entertainment, not addiction

288sb believes that online gaming is a form of entertainment. But like any form of entertainment, it should be enjoyed in a controlled and mindful way. We are committed to creating a safe, transparent, and responsible gaming environment for every player in Bangladesh.

On this page you will learn how to take control of your own gaming experience using the various protection tools available at 288sb. From setting deposit limits to self-exclusion — everything is in your hands.

First and foremost, keep this in mind: 288sb is for players aged 21 and above only. Keeping minors away from gaming is a responsibility shared by both us and you.

Our Protection Tools

At 288sb, your gaming is entirely in your control — use the tools below at any time.

Set Deposit Limits

Set daily, weekly, or monthly deposit limits to make sure you stay within your budget. Once a limit is active, it takes effect immediately; increasing a limit requires a short waiting period.

Time Limits & Breaks

Use session time limits to avoid playing for too long in one go. Once the set time is up, you will be automatically reminded — take a break at that point.

Self-Exclusion

If you want to temporarily or long-term exclude yourself from 288sb, use the self-exclusion feature. While it is active, logging in to your account will not be possible.

Gaming History Review

Your full betting and transaction history is available in your account. Analyse your own playing patterns and adjust your habits if needed.

Set Bet Limits

Set in advance the maximum amount you can wager within a given period. This will help protect you from taking on excessive risk in the heat of the moment.

24/7 Support

Reach out to 288sb support at any time via live chat or email. Assistance is available in both Bengali and English.

Warning Signs of Problematic Gaming

Learn the signs below to recognise when gaming has crossed the line from entertainment into a problem.

  • Spending more than your set budget and feeling regret afterwards
  • Placing increasingly larger bets repeatedly in an attempt to recover losses
  • Hiding your gaming habits from family or friends
  • Repeatedly trying to quit gaming but failing each time
  • Neglecting everyday responsibilities because of gaming
  • Feeling restless or irritable when not gaming
  • Betting with money set aside for essential needs (rent, food, education)

We Are Always Ready to Help

If you or someone close to you is experiencing any of the signs above, please do not hesitate to contact us. The 288sb support team is by your side seven days a week, twenty-four hours a day.

Our support team will help guide you in the right direction with complete confidentiality — our goal is to assist, not to judge.

Live chat: start directly after logging in to your account [email protected]

How to Set Limits

  1. 1
    Log in to your account

    Go to the 288sb login page and enter your username and password to sign in.

  2. 2
    Go to Profile Settings

    Click the profile icon at the top right and look for the "Account Settings" or "Responsible Gaming" option.

  3. 3
    Choose the limit you want

    Select what you need — deposit limit, bet limit, session time limit, or self-exclusion.

  4. 4
    Enter the amount and duration

    Choose your preferred time period — daily / weekly / monthly — enter the amount, and confirm.

  5. 5
    Get help from support

    If you run into any trouble at any step, contact us via live chat — we will assist you right away.

Age 21+ Required

288sb strictly prohibits anyone under 21 from using the platform. Age is verified when opening an account, and additional documents may be requested in cases of doubt.

If someone else uses your device — especially a minor in your household — keep your 288sb account logged out. If needed, install parental control software on your device.

For any questions about age verification, email [email protected] — our team will respond promptly.

288sb Age Protection Policy

  • Age verification at registration
  • National ID verification in cases of doubt
  • Account closure and refund of deposits if minor is confirmed
  • Regular checks to prevent age fraud
  • For players aged 21 and above only

The Golden Rules of Healthy Gaming

Set your budget in advance: Decide how much you will spend per session beforehand and stick to that limit.

Respect your time: Rather than playing for long stretches at a time, take regular breaks. Spend time with family and friends.

Play for fun: Gaming is not a way to earn money — it is entertainment. If you lose, take a break rather than stressing about it.

Never use essential funds: Never bet with money set aside for rent, food, or your children's education.

Avoid chasing losses: The urge to place even bigger bets to recover a loss is at the root of most problems.

Be honest with yourself: Talk openly with the people close to you about your gaming habits — hiding a problem only makes it bigger.

Common Questions About Responsible Gaming

Log in to your account, go to Profile Settings, and look for the "Responsible Gaming" option. There you can set daily, weekly, or monthly deposit limits. Lowering a limit takes effect immediately, but increasing one requires a short waiting period. If you run into any issues, contact us via live chat or at [email protected].

Self-exclusion is a feature that lets you temporarily or permanently close your own account. While exclusion is active, you will not be able to log in. You can choose the duration yourself — from a short break to a long-term closure. Taking this step is a sign of strength, not weakness.

Start by talking to them with empathy — listen without judgment. Let the 288sb support team know via email or live chat, and we can take steps based on the situation. Seeking professional mental health support is also a good move.

No, not at all. 288sb strictly prohibits anyone under 21 from opening or using an account. Age is verified at registration, and additional identity documents may be requested if there is any doubt. If someone is confirmed to be a minor, their account will be closed and any deposited funds will be returned.

You can reach us in two ways — directly via live chat after logging in to your account, or by sending an email to [email protected]. Both channels are available 24 hours a day, 7 days a week, with support in both Bengali and English.

Yes, limits can be changed — but there are some rules. Lowering a limit takes effect immediately. However, a request to increase a limit takes some time to come into effect — this is intentional, to prevent impulsive decisions made in the heat of the moment. A "cooling-off period" also applies to self-exclusion.

Enjoy 288sb responsibly

Have fun and stay within your limits. Log in to 288sb today and step into our wide world of games.